Management Dashboard
Chargeback rate trend
last sync 31-08-2026 01:00 UTC
PayArc1.54% 30dStripe0.77% 30dPayPal2.70% 30d
Chargeback rate
PayArc
7d
1.82%
30d
1.54%
90d
1.04%
742 of 48,157 transactions, 30d
PayPal
7d
2.21%
30d
2.70%
90d
2.52%
628 of 23,244 transactions, 30d
Shopify Payments
7d
—
30d
—
90d
—
disputes unavailable: not connected
Stripe
7d
0.23%
30d
0.77%
90d
0.71%
24 of 3,100 transactions, 30d
Open cases & deadlines
overdue
0
$ 0
reply within 24h
0
$ 0
within 3 days
4
$ 277
within 7 days
110
$ 6 663
PayPal disputes
open
507
open value
$ 30 860
waiting on us
174
at stake
$ 10 551
first deadline 02‑09‑2026
PayArc cases
cases
1 634
open
214
resolved
1 420
reason 10.4
314
reason 13.7
136
cases/payarc.json — 1634 stored cases · live call 403 (needs the US VPN)
Chargeback.io alerts
alerts
3 426
last 30d
500
last 30d value
$ 28 870
deadlines open
0
no deadline open · newest 500 alerts scanned
Shopify disputes
open
—
open value
—
waiting on us
—
at stake
—
not connected
Chargeblast
available
—
on hold
—
credentials — Matthijs
Hidden chargeback costs
PayArccase details + monthly statement · measured 02-09-2026 00:00 UTC
| Cost field | All time |
|---|---|
| CB lost | $ 23 725402 lost |
| Dispute fees | $ 18 720 |
| Reversals won | $ 1 425 |
| RDR refunds | $ 41 424721 refunds |
| Total hidden cost | $ 82 444 |
— = not measured. Amount and won/lost come from the per-case detail call. The dispute fee is measured off the monthly statement (src/data/payarc-statements.json): a flat $25 per chargeback line, RDR cases included — the statement bills them as ordinary chargeback lines — plus $15 per reversal, charged even on a dispute we win. A month whose statement has not been issued yet has no fee figure.
PayPal
| Cost field | All time |
|---|---|
| CB lost | $ 7 960429 lost |
| Dispute fees | $ 2 800 |
| Reversals won | $ 540 |
| Total hidden cost | $ 10 219 |
Shopify Payments
| Cost field | All time |
|---|---|
| CB lost | — |
| Dispute fees | — |
| Reversals won | — |
| Total hidden cost | — |
Stripe
| Cost field | All time |
|---|---|
| CB lost | — |
| Dispute fees | — |
| Reversals won | — |
| Total hidden cost | — |
Cash position
1 USD = 7.80 HKD
Slash (bank)
available
$ 2 021 760
on hold
—
fetched 03-09-2026 09:40 UTC
PayPalhold ▲ +0.4% (7d)
available
$ 55 485
on hold
$ 475 407
free ≤7d
$ 88 931
≤30d
$ 298 635
≤60d
$ 404 264
fetched 01-09-2026 09:21 UTC
Airwallex
available
EUR 33 700
on hold
EUR 5 530
fetched 03-09-2026 09:40 UTC
Shopify Payments
available
—
on hold
—
SHOPIFY_STORE_DOMAIN + SHOPIFY_CLIENT_ID + SHOPIFY_CLIENT_SECRET
PayArc
available
—
on hold
—
error 403
Stripe
available
$ 0
on hold
$ 13 994
releases 4-9
$ 10 296
releases 8-9
$ 3 698
fetched 03-09-2026 09:40 UTC
Seamless Chex
available
—
on hold
—
login — Matthijs
Mercury Bank
available
—
on hold
—
statements Jan–May
| All time | Money in | Fees | Refunds | Chargebacks | On hold | Available |
|---|---|---|---|---|---|---|
| Slash (bank) | $ 22 090 493 | — | — | — | — | $ 2 021 760 |
| PayPal | $ 11 655 | −$ 524 | $ 0 | $ 0 | $ 475 407 | $ 55 485 |
| Airwallex | EUR 193 506 | -EUR 1 793 | — | — | EUR 5 530 | EUR 33 700 |
| Shopify Payments | — | — | — | — | — | — |
| PayArc | — | — | — | — | — | — |
| Stripe | — | — | — | — | $ 13 994 | $ 0 |
| Total | $ 22 102 149 | −$ 524 | $ 0 | $ 0 | $ 489 401 | $ 2 077 245 |
Total excludes EUR balances.
Balances are live. Flow figures follow the selected period, except PayPal, which reports month to date. Slash starts 18-02-2026, PayArc 27-02-2026, Airwallex runs back to 2023. Shopify flows come from the payout summaries. Shopify Payments has no key yet. Airwallex hit the page limit, so those flows are a floor.
Cash forecast
PayPal + Slash + PayArctoday
expected available
$ 2 253 462
2026-09-03
+7d
expected available
$ 4 179 036
2026-09-10
+30d
expected available
$ 10 544 155
2026-10-03
+90d
expected available
$ 26 680 616
2026-12-01
available + hold, next 90 days2026-09-03 — 2026-12-01